Newton's Business

It is interesting how science works its way into the business world. The most significant scientific principle that plays out in business is that of gravity. The American Heritage dictionary defines gravity as the natural force of attraction exerted by a celestial body, such as Earth, upon objects at or near its surface, tending to draw them toward the center of the body. Since most business takes place on earth, it too is effected by gravity. This is the force behind the proverbial assertion that you-know-what flows downhill.
This is the way it works. The executives desire change. Either to “make their mark”, to improve the bottom line, or just because they need something to do. Since they do not have any idea what change to make, they must ask for help. Rather than ask the troops already on the payroll and actually doing the work, they instead choose to hire expensive consultants. Why get the information first hand from the employees that actually have a stake in changes, when you can pay excessive amounts of the profit sharing to outside consultants that never met a process they didn’t like?
The executives bite, hook line and sinker. The consultant plan is accepted, and communicated to the troops. This is where gravity comes in to play... the actual implementation of the plan flows downhill to the troops.
The expensive plan is eventually implemented, much to the chagrin of the majority of the employees.
After a period of time, the disappointed executives realize that ...surprise, surprise, the plan is not improving anything. As a matter of fact,things are getting worse since the employees are clearly demotivated.

A meeting is called with all the managers. The executives express their disappointment and tell the managers that they want to get to the bottom of this matter. Finally, an opportunity to tell the brass what needs to change. The managers start rolling. They point out the mistakes of the executives and how they have led to the demotivation of the troops. Blow after blow the managers blast away. Then, just when it looks like the executives are on the ropes and reeling, the bell rings... ...round over. Next round, the executives recover and deliver the knock out blow. “We do not want to hear whining about demotivated employees. You are the management team , it is your responsibility to motivate your employees. We expect you to turn this around.”

There you have it. The second rule of gravity in business: Whatever goes up, must come down. Be careful what you throw, it will come back down.